Terms & Conditions

Please read the following Terms and Conditions carefully as they govern: 

(1) Your use of this Site (WEBSITE TERMS); and 

(2) The conditions on which goods or services available through the Site are sold or supplied to you (CONDITIONS OF BUSINESS).

Goods or services ordered other than through this Site are governed by other Terms and Conditions which can be found here.



This agreement applies as between you, the User of this Website and Action Storage, the owner(s) of this Website.  Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

1. Definitions and Interpretation 

In this Agreement the following terms shall have the following meanings:  

"Content" : means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

"Action Storage" : means Action Storage Systems Limited, of 6 Fitzhamon Court, Wolverton Mill South, Milton Keynes, MK12 6LB;

"Service" : means collectively any online facilities, tools, services or information that Action Storage makes available through the Website either now or in the future;

"Premises" : means our place(s) of business located at 6 Fitzhamon Court, Wolverton Mill South, Milton Keynes, MK12 6LB;

"System" : means any online communications infrastructure that Action Storage  makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

"User" / "Users" : means any third party that accesses the Website and is not employed by Action Storage and acting in the course of their employment; and

"Website" : means the website that you are currently using (www.action-storage.co.uk) and any sub-domains of this site (e.g. sub-domain.action-storage.co.uk) unless expressly excluded by their own terms and conditions.

2. Your Responsibility

2.1 You agree that you will only use the Site in a manner that is consistent with these Website Terms and in such a way as to comply with all applicable laws and regulations. In particular, you will not use the Site to:

(i) commit or encourage a criminal offence; 

(ii) store, send, receive or publish any material which is offensive, or which we believe may be abusive, indecent, obscene or menacing, or in breach of confidence, privacy or any other rights; 

(iii) infringe the intellectual property rights of any third party; 

(iv) do anything which is contrary to the acceptable use policies of any connected networks and internet standards; 

(v) insert or knowingly or recklessly transmit or distribute a virus; 

(vi) seek unauthorised entry into back office; 

(vii) hack into any aspect of this Site; 

(viii) corrupt data; 

(ix) circumvent, or attempt to circumvent, any of our security safeguards or those of any third parties, including merchants, sponsors and the other licensors who provide material which we post on this Site ('Providers'); 

(x) cause annoyance to other users of this Site or others; 

(xi) send any unsolicited advertising or other promotional material, commonly referred to as "Spam" by email or any other electronic means; and/or 

(xii) send email or any other type of electronic message with the intention or result of affecting the performance or functionality of any computer facilities. 

2.2 In the interests of all our users, we will co-operate with investigations by any law enforcement or relevant authorities of suspected criminal activity or violation of systems or network. 

2.3 To the extent to which your use of this Site causes loss or damage to any person, you agree to indemnify us (and our employees and directors) and the Providers' immediately on demand in relation to any such losses or damages attributable to us or such Providers that may arise from such use. 

2.4 You are responsible for ensuring that the operation of this Site is not affected by your hardware, software or any content, which you may transmit. You must notify us immediately of any disruption or disturbance to this Site resulting from such operation.

3. Intellectual Property

3.1 Subject to the exceptions in Clause 3 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Action Storage, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

3.2 Subject to Clause 4 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Action Storage.

4. Third Party Intellectual Property

4.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to Action Storage and any other manufacturer, supplier or or distributors of any products advertised on this Action Storage web site as may be applicable.

4.2 Subject to Clause 4 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by Action Storage or the relevant manufacturer or supplier or distributor.

5. Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

6. Links to Other Websites

This Website may contain links to other sites.  Unless expressly stated, these sites are not under the control of Action Storage or that of our affiliates.  We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.  The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

7. Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page of the site / without prior permission.  Deep linking (i.e. links to specific pages within the site) requires the express permission of Action Storage.  To find out more please contact us by email at marketing@action-storage.co.uk

8. Privacy

Use of the Website is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference.  To view the Privacy Policy, please click on the relevant link in the page footer bar.

9. Disclaimers

9.1 Action Storage makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.

9.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.

9.3 Whilst every effort has been made to ensure that all graphical representations of products and / or descriptions of services available from Action Storage correspond to the actual products and / or services, Action Storage is not responsible for any variations from these descriptions.

9.4 All pricing information on the Website is correct at the time of going online.  Action Storage reserves the right to change prices and alter or remove any special offers from time to time and as necessary.  All pricing information is reviewed and updated as and when changes become relevant.

9.5 Whilst Action Storage uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.

10. Availability of the Website and Modifications

10.1 The Service is provided "as is" and on an "as available" basis.  We give no warranty that the Service will be free of defects and / or faults.  To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

10.2 Action Storage accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

10.3 Action Storage reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the products and/or services available.  These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

11. Limitation of Liability

11.1 To the maximum extent permitted by law, Action Storage accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.

11.2 Nothing in these terms and conditions excludes or restricts Action Storage's liability for death or personal injury resulting from any negligence or fraud on the part of Action Storage.

11.3 Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions.  This term shall apply only within jurisdictions where a particular term is illegal.

12. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

13. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

14. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party.  The agreement created by these Terms and Conditions is between you and Action Storage.

15. Communications

15.1 All notices / communications shall be given to us either by post to our Premises (see address above) or by email to Action Storage.  Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

15.2 Action Storage may from time to time send you information about our products and/or services.  If you do not wish to receive such information, please click on the 'Unsubscribe' link in any email which you receive from us.

16. Law and Jurisdiction

These terms and conditions and the relationship between you and Action Storage shall be governed by and construed in accordance with the Law of England and Wales and Action Storage and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.



These are the Conditions on which Action Storage (trading division of Action Storage Systems Limited) is prepared to sell goods or supply services to you the buyer (as defined below).  These Conditions apply to trade customers and consumers. If you buy goods or services from us as a consumer, your statutory rights will not be affected.



1.1 In these Conditions:

"We/Us/Our" referred to in the following conditions means Action Storage (trading division of Action Storage Systems Limited) or any subsidiary or associated company.

"You/Your" means the person, firm or company to whom a price list tender or quotation is addressed or whose order is accepted by us. 

"Consumer" means a person, who is not a firm or company who buys goods or services from us outside a business.

"Conditions" means the standard terms and conditions of sale set out on the reverse of the Quotation as the same may be varied in accordance therewith and (unless the context otherwise requires) includes any special terms and conditions agreed in writing by us. 

"Goods"  means the materials or equipment that we agree to supply to you under these Conditions 

"Services"  means all works or design, repair or supervisory services and work of erection on site and any other act that we agree to supply to you under these Conditions.

"Order"  means an Order by you for Goods and/or Services.

1.2 Any reference in these Conditions to a statute or a provision of a statute shall be construed as a reference to that statute or provision as amended, re-enacted or extended at the relevant time and includes any subordinate legislation for the time being in force made under it.

1.3 The headings in these Conditions are for convenience only and shall not affect their interpretation.  

1.4 A reference to one gender includes a reference to the other gender and words in the singular include the plural and visa versa.

1.5 Reference to persons includes bodies' corporate and unincorporated associates and partnerships.


2.1 All quotations supplied by us and all Orders made by you following from any quotation or otherwise are accepted by us subject to these Conditions.These Conditions shall apply to all contracts for the sale of Goods or Services by us to you to the exclusion of all other terms and conditions unless expressly agreed by us in writing, 

2.2 If you seek to rely on any statement or representation made by us, our employees or agents other than in documents enclosed with our price list, tender, quotation or acknowledgement of order then you must set out that statement or representation in a document to be attached to or endorsed on the order whereupon we may confirm, reject or clarify the point.2.3 Our sending of a Quotation does not constitute an offer and no contract shall come into existence between us unless you submit an Order and we acknowledge that Order in writing, or we deliver Goods (if earlier).We reserve the right to refuse to accept any offer so made.

2.4 Any typographical, clerical or other error or omission on the website or in any of our catalogues, advertisements, quotations, price lists, acceptances of offer, invoices or other document or information issued by us may be corrected without any liability on our part.


3.1 We reserve the right to change and improve the design of some or all of the component parts included in any quotation we have provided and thereafter supply accordingly.

3.2 All attachments to quotations containing plans, layouts, drawings or illustations of our products are supplied by us on an 'as is' basis and we make no express or implied warranty as to the accuracy, completeness, or suitability for any particular purpose or for use under any specific conditions. We shall not be liable for loss or damage arising out of or in connection with any reliance on or use you make of any attachments.


4.1 The price for Goods or Services is the price stated in the written acknowledgement of order, or such other price as the parties may agree in writing. All prices are quoted in pounds sterling and are exclusive of VAT.

4.2 We reserve the right to increase the quoted price after the date of quotation and up to the date of delivery. We will notify you of any price increase before payment is taken and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, your order will be cancelled. If your order is cancelled after payment is received, you will receive a full refund.

4.3 We reserve the right to charge an administration fee if you cancel or vary your order once it has been accepted and you shall ensure that the terms of your order and any applicable specification are complete and accurate.

4.4 The terms of payment will be as stated in the written acknowledgement of order that we will send to you and in default of any such terms being stated therein, all invoices shall be payable within 30 days of the date of receipt of the invoice . Time of payment of invoices is of the essence of all contracts and a condition of the same and no payment shall be deemed to have been received until we have received cleared funds.

4.5 If delivery is postponed at your request or owing to your default, then we may submit our invoice at any time after the Goods are ready for delivery or could have been ready in the ordinary course, but for your request or default. 

4.6 You shall make all payments in full in the form of cash, or as otherwise agreed, and all sums are to be paid without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise.

4.7 In the event that you default in payment of any one invoice:-

4.7.1 All invoices rendered by us to you will become immediately due and payable notwithstanding any different payment terms that may have been otherwise agreed in relation to those other invoices.

4.7.2 You will be liable to pay interest on the amount of any outstanding invoice (including any deemed to have become due immediately) at the rate of 8% per annum above the base rate of Lloyds TSB Plc in force at the time when payment was due or deemed due both before and after judgment.

4.7.3 We reserve the right to suspend immediately all further deliveries on any unfulfilled contract between the parties or to terminate any such contract.


5.1 Risk of damage to, or loss of, the Goods shall pass to you at the time the Goods leave our premises if the Goods are collected from such premises, or, if we arrange the delivery of the Goods, at the time the Goods are delivered to you.  

5.2 Subject to you paying in full for any Goods supplied under this or any prior contract being made, title in the Goods shall pass at the time that the Goods are delivered to you.

5.3 Until title in the Goods passes to you, you agree to hold them as bailee on our behalf and not mix them with any other goods) nor pledge or offer the Goods as security whilst ever they remain our property and you agree to permit our employees or agents to enter onto your premises to repossess the Goods whilst sums remain due.


6.1 The Time for delivery and performance is given in good faith but is not of the essence of the contract, and is conditional upon receipt of the written acknowledgement of order, which we may accept on verbal acknowledgement at our sole discretion.

6.2 You must promptly notify us in writing of all necessary delivery instructions and in any event within seven days of notification that the Goods are ready for dispatch.6.3 We may at our sole discretion postpone delivery at your request. Where delivery is postponed otherwise than due to our default you shall pay all costs and expenses including a reasonable charge for storage and transportation occasioned thereby and we shall be entitled to invoice the Goods in accordance with these Conditions.

6.4 Dates quoted for delivery of orders by us refer to dates upon which the Goods are ready for delivery. 

6.5 Delivery shall be made of all Goods to the nearest convenient unloading point (either road or rail) to your works or appropriate site and you shall be responsible for notifying us of any restriction of access such as weight, width, height or loading hours for unloading vehicles or containers and transportation to the site of erection and we reserve the right to determine the relevant unloading point.

6.6 If deliveries are required over an extended period each consignment can at our discretion be considered as a separate transaction and invoiced separately.

6.7 Any packaging supplied by us unless otherwise expressly agreed is intended to provide adequate protection throughout normal conditions of transit of usual duration. 

6.8 If you fail to take delivery of or to make payment in respect of any one or more installments of goods delivered hereunder, then, we shall be entitled to treat the whole contract as repudiated by you and recover such sums as may be due together with damages arising from such repudiation.


7.1 You must examine all goods and materials on delivery. We are not liable for claims in respect of shortage or damage in transit unless we are notified in writing within three days of delivery or in the case of non-delivery written notice is given within fourteen days of the date of notice of delivery of the Goods, or completion of the works by us or our subcontractors on our invoice. In the absence of written notice the Goods will be deemed to have been received in the correct quantity and free of defects, which would have been apparent on inspection.


8.1 Cancellation will only be permitted subject to you indemnifying us for any costs and expenses and loss of profits and any other loss or damage that we sustain up to the date of and arising out of cancellation.8.2 In the event that you are entering into this contract as a Consumer the provisions of this condition shall apply and prevail over any other terms and conditions but:

8.2.1 your statutory rights as a Consumer shall not be affected by the restrictions and limitations set out in these Conditions; and

8.2.2 the restrictions and limitations contained in condition 12 shall not apply.

In the event that you are entering into this contract as a Consumer, you shall for a period of 7 days following delivery of the Goods, have the right to cancel the contract by sending written notice of cancellation to us. 

8.3 In the event that you cancel the Contract under condition 8.2 above:

8.3.1 you shall be responsible for paying all reasonable costs and expenses incurred in the Goods being delivered and returned to us; and

8.3.2 we shall reimburse any sum paid by you within 30 days of the notice of cancellation being given, subject to us receiving the goods back unused and in undamaged condition within a reasonable time. If you do not return the goods delivered or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.


9.1 If one of the events set out in condition 9.2 below arises, then, without prejudice to any other right or remedy available to us, we shall be entitled to cancel the contract or suspend any further deliveries under the contract without any liability to us and if any Goods or Services have been delivered but not paid for the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.

9.2 The events referred to in condition 9.1 are as follows: 

9.2.1 you make any voluntary arrangement with your creditors or (being an individual or firm) becomes bankrupt or (being a company) becomes subject to an administration order or goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction); or

9.2.2 an encumbrancer takes possession, or a receiver is appointed, of any of your property or assets; or

9.2.3 you cease, or threaten to cease, to carry on business.


10.1 Copyright in respect of all drawings and other documents prepared by us shall vest in and remain our property.

10.2 In the case of Goods not manufactured by you, we give no assurance or guarantee whatsoever that the sale or use of the Goods will not infringe any third party intellectual property rights.


11.1 Under no circumstances will we be liable for any consequential loss (including removal or rectification work required in connection with installation of repaired or substitute goods) loss of profits or damage to your property.

11.2 Without prejudice to Condition 12.1 our liability whether in respect of any one or aggregate of various claims (other than for death or personal injury due to our negligence) shall not exceed £5,000,000.


12 .1 We shall not be liable in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow our instruction (whether oral or in writing), misuse or alteration or repair of the Goods without our approval.

12.2 We shall not be liable under any warranty, condition or guarantee (if any) if the total price for the Goods has not been paid by the due date for payment.

12.3 We shall not be liable in respect of any defect in the Goods arising from any drawing, design or specification supplied by you.

12.4 Except in the case of death or personal injury caused by our negligence, we shall not be liable to you by reason of any representation or any implied warranty, condition or other term, or any duty at common law or under these Conditions, for any special, indirect or consequential damage.

12.5 Subject as expressly provided in these Conditions, and except where the Goods are sold to you contracting as a consumer (within the meaning of the Unfair Contract Terms Act 1977), all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

12.6 We shall not be liable for a situation of force majeure where any failure in the performance of any of our obligations is caused by factors outside our control. Such events of force majeure include, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes, or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials.

12.7 Nothing in these Conditions excludes or limits our liability for death or personal injury caused by our negligence; or under section 2(3) of the Consumer Protection Act 1987; or for any matter which it would be illegal for us to exclude or attempt to exclude liability; or for fraud or fraudulent misrepresentation.


13.1 Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at  Action Storage, 6 Ftizhamon court, Wolverton Mill South, Milton Keynes MK12 6LB and all notices from us to you will be displayed on our website from to time.


14.1 If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.


15.1 Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.


16.1 The contract shall be governed and construed in all respects in accordance with the Laws of England and shall be subject only to the jurisdiction of the English Courts.